Just as nails on a chalkboard can set your teeth on edge, so can habitual verbal tics annoy listeners. Even in casual conversation, when we speak, we want to hold our audience’s attention. If we keep using an annoying speech …

Two Annoying Speech Patterns That Weaken Our Message. Read more »

Many everyday speakers speak at a quick pace because they are comfortable with their listeners, for example: colleagues, casual business settings, friends in social groupings, etc. Although our new normal has moved most of our professional (and social) lives behind …

Slow Down Your Pace. Read more »

Repeated use of video calls often leads speakers to become more relaxed, which may make them appear less than professional. Just as we are finely tuned to decode body language when communicating in-person, we need to be cognizant of body …

7 Body Language Tips for Better Video Calls. Read more »

Although video-everything has become the new method of communication, there has also been a considerable resurgence of the humble phone call. Whether you are making a sales pitch, connecting with a long-standing client, or doing an initial job interview, the …

Phone Calls Are Back! Top Tips to Make Your Sales Pitch or Job Interview Impactful. Read more »

When we give presentations or teach classes via video, we often use slides. Too many presenters/instructors—familiar with their topic—create the slides they want to use, and feel they are prepared. But merely looking over the slides and running through the …

Timing Your Online Class or Presentation. Read more »

Impromptu questions (those asked off-the-cuff in meetings) can sometimes cause a person to stumble and come across as less than professional. You weren’t expecting to be called on, yet here you are, suddenly thrust into the limelight.  Firstly, prepare before the meeting. …

How to Prepare for Impromptu Questions Read more »