Most speakers have experienced brain freeze. Your mind blanks, your brain stops working, and all you hear is white noise.   Why does it happen: Anxiety. The speaker feels anxious and unsure. Pacing. The speaker talks so quickly that the …

Brain Freeze! How to Stop It and How to Handle It. Read more »

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Phone calls will always remain a key part of business communications. Whether you are making a sales pitch, connecting with a long-standing client, or doing an initial job interview, having strong phone skills will help you achieve your goal. Preparation: …

My Top 5 Tips for How to Make Effective and Productive Phone Calls. Read more »

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There are occasions when a speaker has to work from a prepared script. However, the goal is still to come across as natural and authentic while maintaining good eye contact. To ensure you engage and connect with your audience, follow …

How to Read Your Speech or Presentation and Still Sound Natural. Read more »

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Layering stories (examples) into your presentations adds detail, creates mental images, and makes dry or remote information more accessible. Studies show that ideas are more readily accepted when put into a narrative structure as opposed to an analytical structure.  Listeners …

7 Practical Tips for Business Storytelling. Read more »

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The best way to overcome the fear of speaking before groups of people is to reframe the emotion. By labeling your physical reaction (heart racing, hands sweating, mouth dry) as fear-based, you will struggle to rise above it.You need to reframe it …

Fearful of Public Speaking? Try This! Read more »

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Many speakers struggle with choosing the first words to get their presentation started.  They know what to say, but they can’t figure out the opening sentence (or two) to grab their listener’s attention.  A few opening gambits that are well-known …

How To Start? Try 1 of the Three S’s. Read more »

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Many people see small talk as a waste of time. They would be wrong to do so; small talk is a big deal.  When we meet face to face, we ease into discussions with a little bit of ‘conversational grease,’ …

Small Talk Matters. Top Tips to Get You Talking. Read more »

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For many business people, making phone calls is a critical part of their day. Some calls are more casual conversations with colleagues or clients. However, a high percentage of calls are important opportunities to reach out to new clients, reassure …

Stand and Get Attention! Read more »

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Whether you are being interviewed on a podcast or for an article, your goal is to respond as fluidly and coherently as possible.However, many people feel the urge to jump in and respond as soon as the interviewer stops speaking. …

Top Tip for Answering Interview Questions. Read more »

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In public speaking, non-verbal skills are as important as verbal skills, and one of the most important non-verbal skills is effective body language. But how do we show confidence when we are restricted to video conferencing? Dress (almost) how you …

Top 6 Tips for Projecting Confidence on Zoom. Read more »

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