The best way to overcome the fear of speaking before groups of people is to reframe the emotion. By labeling your physical reaction (heart racing, hands sweating, mouth dry) as fear-based, you will struggle to rise above it. You need to reframe …
Fearful of Public Speaking? Start by Doing This! Read more »
In business, our communications are often goal-focused; we are trying to influence, persuade, motivate, inspire or negotiate. However, it can become a problem if we are so focused on what we are saying that we lessen our focus on what …
Becoming a Better Listener Will Make You a More Effective Communicator. Read more »
Start strong: Regardless of your skill level, never begin a presentation or speech with an apology or self-deprecating humor. Don’t warn listeners that you’ve never done this before or ask for their forgiveness if you stumble. Prepare a strong opening and …
Many speakers are eager to share all their hard-gained knowledge with their colleagues. They know so much about their area of expertise that they want to make sure they get it all across to the listeners. This can result in …
Our conversational rate of speech differs from person to person. However, in professional and business settings, we should focus on speaking more slowly. A rapid pace can lead to listeners’ mishearing, which weakens the professional message—something to be avoided in …
When giving a presentation or teaching a class (virtual or in-person) start out with a clear idea of the time allowed. Start with a draft of the material you plan to cover. Create bullet points for the key ideas.Decide what material …
*Start Strong:Regardless of your skill level, avoid starting a presentation or speech with an apology. Don’t begin by telling colleagues that you’ve never done this before. Hold back from asking for their understanding if you make mistakes or stumble. Prepare a strong …
Start Strong, No Excuses, and Delay the Post-Mortem. Read more »
Most speakers have experienced brain freeze. Your mind blanks, your brain stops working, and all you hear is white noise. Why does it happen: Anxiety. The speaker feels anxious and unsure. Pacing. The speaker talks so quickly that the …
Brain Freeze! How to Stop It and How to Handle It. Read more »
Phone calls will always remain a key part of business communications. Whether you are making a sales pitch, connecting with a long-standing client, or doing an initial job interview, having strong phone skills will help you achieve your goal. Preparation: …
My Top 5 Tips for How to Make Effective and Productive Phone Calls. Read more »
There are occasions when a speaker has to work from a prepared script. However, the goal is still to come across as natural and authentic while maintaining good eye contact. To ensure you engage and connect with your audience, follow …
How to Read Your Speech or Presentation and Still Sound Natural. Read more »