Phone calls will always remain a key part of business communications. Whether you are making a sales pitch, connecting with a long-standing client, or doing an initial job interview, having strong phone skills will help you achieve your goal. Preparation: …

My Top 5 Tips for How to Make Effective and Productive Phone Calls. Read more »

Tagged with: , , , , , , ,

For many business people, making phone calls is a critical part of their day. Some calls are more casual conversations with colleagues or clients. However, a high percentage of calls are important opportunities to reach out to new clients, reassure …

Stand and Get Attention! Read more »

Tagged with: , , , , ,

Successful sales calls are a critical tool for many business people. However, we are now without the social grease of face to face meetings. No longer are we at a client’s home or office. We are probably not on the …

7 Winning Tips for Video-Style Customer Calls. Read more »

Tagged with: , , , ,