Many speakers erect a façade when delivering their message. They hide behind a persona to protect their feelings. They tell themselves that any negative reactions are in response to the adopted person and not aimed at them personally.  However, this …

Want Your Team to Trust Your Message? Be Yourself! Read more »

Our conversational rate of speech differs from person to person. However, in professional and business settings, we should focus on speaking more slowly. A rapid pace can lead to listeners’ mishearing, which weakens the professional message—something to be avoided in …

Top Tips to Speak More Slowly. Read more »

When giving a presentation or teaching a class (virtual or in-person) start out with a clear idea of the time allowed. Start with a draft of the material you plan to cover. Create bullet points for the key ideas.Decide what material …

Timing Your Presentation or Online Class. Read more »

Before we even say one word, our appearance speaks volumes about us. A simple rule of thumb is: One and done. The interviewer should take no more than one look at your outfit and never give it another thought. You …

How to Dress for a Virtual Interview 2021. Read more »

Speeches and presentations are heard, not read, and listeners only have the speaker’s words to guide them. It is up to the speakers to lead listeners through the material. The more organized the material, the greater the chance listeners will …

To Keep Your Listeners Engaged, Organize Your Presentation/Speech. Read more »

*Start Strong:Regardless of your skill level, avoid starting a presentation or speech with an apology. Don’t begin by telling colleagues that you’ve never done this before. Hold back from asking for their understanding if you make mistakes or stumble. Prepare a strong …

Start Strong, No Excuses, and Delay the Post-Mortem. Read more »

When undertaking a presentation, we plan for success. We should also be thinking about and preparing for things that could go wrong. Before you host a virtual workshop, teach an online class, make a video, give a presentation or live-stream, …

Prepare for Things To Go Wrong. Read more »

Phone calls will always remain a key part of business communications. Whether you are making a sales pitch, connecting with a long-standing client, or doing an initial job interview, having strong phone skills will help you achieve your goal. Preparation: …

My Top 5 Tips for How to Make Effective and Productive Phone Calls. Read more »

Body language is a critical part of our public speaking skills. In business meetings, before we open our mouths, our body language speaks volumes. When business is conducted virtually, we need to remind ourselves we aren’t alone but part of …

Make Sure Your Body Language Is Sending the Right Message in Meetings. Read more »