The main issue that terrifies speakers is the fear that the audience will judge them and find them wanting. They assume their listeners arrive ready to find fault with every single word and gesture. This is far from reality. Do …

Start Trusting Your Listeners. They Want You To Succeed! Read more »

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Presenters often call for questions from their team. This is a time to share knowledge, illuminate a topic and add value for the audience.Occasionally, someone will ask a question that the presenter cannot answer. Avoid responding, “I don’t know.”Firstly pause and …

Prepare Your Go-To Responses Before You Start the Q&A. Read more »

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Feedback is guidance that helps the recipient achieve a positive outcome. Prepare: focus on areas that require improvement. What issues did you observe? Why is it important that this be addressed? Anticipate questions. Timing: try to meet sooner rather than …

How To Give Effective Feedback. Read more »

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All Speaking is Public Speaking.  Most people can start or join a conversation without a second thought. They engage with ease. They may be witty, serious, telling a story, or sharing information. These everyday conversations rarely make people feeling anxious …

Stop Performing and Start Communicating. Read more »

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We all interrupt others, and other interrupt us; it is human nature. Although it occurs in face-to-face meetings, it is exacerbated by the presence of a screen, which can cause listeners to miss key facial expressions or hand gestures.  When …

How to Manage Colleagues Who Keep Interrupting. Read more »

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