Effective communicators pay attention to the speed at which they speak. They know that if they talk at a “million miles an hour,” their colleagues will struggle to understand the message. No listener will work that hard to follow your …

If You Do Nothing Else To Improve Your Presentations, Do This! Read more »

Most business speakers know the importance of story-telling when giving presentations. We know stories help our colleagues or customers stay focused and pay attention. We also know stories make information easier to remember.  Yet, many times, presenters do not know …

Finding the Who in Your Presentations. Read more »

Most presenters know that it is important to vary their pace. If they speak at the same speed for an entire presentation, it can seem monotonous to listeners. But, deciding when to speed up and when to slow down can …

Power up Your Presentations by Varying the Pace at Which You Speak. Read more »

If you give a lot of business presentations, you will eventually make a mistake. However, the takeaway is not the error; it is how you handle the error. There are two main kinds of presentation mistakes, those your listeners witness …

You’ve Made a Mistake in Your Presentation, Now What? Read more »

When first preparing for a presentation, many speakers will write out the material in the form of an essay. Although it is important to organize the material, they prepare as though their words will be read. They follow all the …

Want a Great Presentation? Throw the Writing Rulebook Away. Read more »

At the end of most business interviews, the interviewer will usually ask if you have any questions for them. Always answer yes to asking follow-up questions! By asking follow-up questions, you show you are engaged and you care; you are …

For Successful Business Interviews, Prepare Your Follow-up Questions Carefully. Read more »

Presenters often call for questions from their team. This is a time to share knowledge, illuminate a topic and add value for the audience.Occasionally, someone will ask a question that the presenter cannot answer. Avoid responding, “I don’t know.”Firstly pause and …

Prepare Your Go-To Responses Before You Start the Q&A. Read more »

Feedback is guidance that helps the recipient achieve a positive outcome. Prepare: focus on areas that require improvement. What issues did you observe? Why is it important that this be addressed? Anticipate questions. Timing: try to meet sooner rather than …

How To Give Effective Feedback. Read more »

We all interrupt others, and other interrupt us; it is human nature. Although it occurs in face-to-face meetings, it is exacerbated by the presence of a screen, which can cause listeners to miss key facial expressions or hand gestures.  When …

How to Manage Colleagues Who Keep Interrupting. Read more »