Conveying confidence is a skill some are born with, but many have to learn.   Top Tips for using body language to project confidence. Take up space. Confident people fill the space around them. They sit and stand tall and straight. …

Body Language That Projects Confidence. Read more »

Our conversational rate of speech differs from person to person. However, in professional and business settings, we should focus on speaking more slowly. A rapid pace can lead to listeners’ mishearing, which weakens the professional message—something to be avoided in …

Top Tips to Speak More Slowly. Read more »

When giving a presentation or teaching a class (virtual or in-person) start out with a clear idea of the time allowed. Start with a draft of the material you plan to cover. Create bullet points for the key ideas.Decide what material …

Timing Your Presentation or Online Class. Read more »

We all interrupt others, and others interrupt us; it is human nature. However, if it keeps happening in a business setting (either in person or virtual), you need to deal with it. The most important element is not to become …

How to Manage Colleagues Who Keep Interrupting. Read more »

Before we even say one word, our appearance speaks volumes about us. A simple rule of thumb is: One and done. The interviewer should take no more than one look at your outfit and never give it another thought. You …

How to Dress for a Virtual Interview 2021. Read more »

Interviewers will often ask behavioral questions to learn more about a candidate. These questions require the interviewee to describe past behavior to illustrate how they are likely to behave in a similar situation. Example: Describe a time you faced a conflict …

Job Seekers: How to Use the STAR Method to Answer Behavioral Interview Questions. Read more »

Speeches and presentations are heard, not read, and listeners only have the speaker’s words to guide them. It is up to the speakers to lead listeners through the material. The more organized the material, the greater the chance listeners will …

To Keep Your Listeners Engaged, Organize Your Presentation/Speech. Read more »

*Start Strong:Regardless of your skill level, avoid starting a presentation or speech with an apology. Don’t begin by telling colleagues that you’ve never done this before. Hold back from asking for their understanding if you make mistakes or stumble. Prepare a strong …

Start Strong, No Excuses, and Delay the Post-Mortem. Read more »

When undertaking a presentation, we plan for success. We should also be thinking about and preparing for things that could go wrong. Before you host a virtual workshop, teach an online class, make a video, give a presentation or live-stream, …

Prepare for Things To Go Wrong. Read more »

Whether we like it or not, we are often judged by our accent. Not only do people make assumptions about English-speaking foreigners and second-language speakers, but they may also base their beliefs on nothing more than a regional accent—Southern accent, …

Accent Reduction: Good or Bad Idea? Read more »